Key Account ManagerLocation: Somerton (Home working may be considered)
Chevron TM specialises in the provision of temporary physical and digital traffic management services throughout the UK, to create safe work zones for our customers, road users and the communities we work within.
We support various clients across utilities, rail, highways, local authorities and events such as Royal Ascott and the Oxford & Cambridge Boat Race, and we are proud of our people and their ability to deliver and exceed our clients' expectations. They can also offer their expertise from the consultation and design phase through to work completion and sign-off.
We believe our people are the best in our business. They are ambitious, hard-working, dedicated and are proud to work for Chevron TM. We do not underestimate the contribution they make to the success of our company to ensure that we continue to be the UK’s leading independent Traffic Management company.About the role
The Key Account Manager role is a key and essential role, providing full support to the Business Development Manager. Working alongside colleagues and stakeholders you will provide excellent customer service and will build excellent working relationships, to ensure customer satisfaction levels are maintained and enhanced.
You will be proactive in your working approach, identifying and minimising losses, identifying trends for new and repeat business as well as sourcing and processing new sales and hire opportunities for specialist TM equipment. You will train and motivate your direct reports, developing their skills and knowledge. You will also monitor KPIs and will be responsible for reporting these back to the relevant parties in an agreed and timely manner.About you
A confident and organised individual, you are highly motivated, skilled at flexing diplomacy and can work well in a fast moving and high performing team. You possess strong customer service skills and are highly proficient and accurate, completing all work to the highest of standards. You would describe yourself as resilient, determined and willing to “go the extra mile”.Qualifications, skills and experience
Customer service experience
Strong administration skills
Full UK driving licence
Strong attention to detail
Proficient in the use of a PC, the Microsoft Office suite or software and ability to work with other business systems
Flexible working approach
An ability to prioritise and work within company deadlines
Sales and hire experience
If you are interested, please apply with your CV or documenting your interest and relevant qualifications for the post to Careers@ChevronTM.com.